FAQ

Q: Where are you located?

A: We're an online-only business based in Örebro, Sweden, offering fast worldwide shipping.

Q: Do you offer international shipping?

A: Yes, we ship globally. Note that customs fees and taxes are the customer's responsibility.

Q: When will I receive my order?

A: We ship within 1-3 days. In Sweden, it's typically one day, while other destinations may take a bit longer.

Q: What's your Return/Refund Policy?

A: We don't accept returns/exchanges. If you have issues, contact us, and we'll assist you.

Q: I didn't receive my package! Refund? New package?

A: Once shipped, we can't be responsible for lost/stolen orders. Contact the delivery service for issues.

Q: Who owns NO SLEEP?

A: NO SLEEP is owned by its founders, Kim Knutshed and Erik Thorsell.

For more info, email us at info@nosleep.co.